Terms and Conditions
Effective Date: December 26, 2024
1. Introduction
Welcome to Chronosevvy, operated by Foysal Enterprise.
By accessing our website and purchasing our products, you agree to comply with and be bound by these terms and conditions.
2. Refund Policy
- We replace defective products and misplaced orders.
- If you are not satisfied with your purchase, we offer great deals on your next order.
3. Return Policy
- Customers have 7 days to return or exchange a product from the date of receipt.
4. Shipping Policy
- We ship only within Bangladesh.
- Orders are delivered within 48-72 hours, barring any errors.
- Customers can track their orders using the email provided at checkout.
- Updates will be sent via email.
5. Payment Methods
- We accept Cash on Delivery.
- We will soon accept bKash, cards, and other payment methods via the SSLCommerz gateway.
- Delivery is free during promotional offers; otherwise, customers bear the shipping cost.
6. Cancellation Policy
- Customers can cancel their orders within 12-24 hours before shipment, which occurs daily at 5 PM.
7. Damaged or Defective Products
- We will replace damaged or defective products upon receiving proof of the issue.
- Customers may receive gifts as a gesture of goodwill in such cases.
8. Intellectual Property
- All content, branding, and product designs on this website are the property of Chronosevvy and Foysal Enterprise.
- Unauthorized use is prohibited.
9. Customer Account Information
- Creating an account allows customers to track their orders.
- Customers must provide their email and real name to create an account.
- Checkout requires phone, email, and address information, which can be provided without an account.
- All customer data is secure and not sold to third parties.
- Data may be used for targeted advertising through Meta Pixels and Google Analytics.
10. Third-Party Links
- We do not link to external websites.
- We use APIs for advertising and website analytics.
11. Governing Law
- These terms and conditions are governed by the laws of Bangladesh.
12. Contact Information
If you have any questions about these Terms, please contact us:
